Chris Rhodes - Rhodes Real Estate

BUYERS SURVEY

Dear Valued Customer,

To Chris Rhodes, customer Satisfaction is the measurement that matters most. My goal is to deliver the best real estate service in the industry. Sis I measyre up to your expectations? Is there something I can do to further improve the quality of my services? Your comments are very important to me.
Please take a few minutes to complete this Customer Satisfaction Questionnaire. Thank you for your business. I look forward to your feedback.

1. Did you value my use of the Ultimate Service® Program? Yes No

2. How satisfied were you with how well I understood your needs and presented properties consistent with those needs?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied

3. How satisfied were you that I researched the market and showed you all available properties appropriate to your needs and price range?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied

4. How satisfied were you with the assistance provided by me in negotiating the price and terms of your purchase?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied

5. How satisfied were you with my follow-up and attention to detail during the transaction?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied

6. How would you evaluate my overall performance?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied

7. Would you employ Coldwell Banker to assist you in purchasing a home in future? Yes No

8. Would you employ me again? Yes No

9. Would you recommend me to a friend? ? Yes No

10. What is the single most important reason you selected me to assist you in your real estate transaction?
Company Reputation Referred by Friend Open House Advertising Knew Sales Associate Satisfied Past Customer Employer/Company Referral

11. Comments: