Chris Rhodes - Rhodes Real Estate

SELLERS SURVEY

Dear Valued Customer,

To Chris Rhodes, customer Satisfaction is the measurement that matters most. My goal is to deliver the best real estate service in the industry. Did I measure up to your expectations? Is there something I can do to further improve the quality of my services? Your comments are very important to me.
Please take a few minutes to complete this Customer Satisfaction Questionnaire. Thank you for your business. I look forward to your feedback.

1. Did you value my use of the Ultimate Service® Program? Yes No

2. How long did you expect it take your home to sell?
Less than a month 1 to 3 months 4 to 6 months 7 to 9 months More than 9 months

3. How long was your home marketed by me before you accepted an offer?
Less than a month 1 to 3 months 4 to 6 months 7 to 9 months More than 9 months

4. How satisfied were you with my recommendations to make your home more saleable?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very dissatisfied

5. How satisfied were you with the way I communicated and kept you informed during the sales process?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very dissatisfied

6. How would you evaluate my overall performance?
Exceptionally Satisfied Very Satisfied Satisfied Dissatisfied Very dissatisfied

7. Would you employ Coldwell Banker to sell your home should the need arise in future? Yes No

8. Would you use me again? Yes No

9. Would you recommend me to a friend? Yes No

10. What is the single most important reason you selected me to assist you in your real estate transaction?
Company Reputation Referred by Friend Open House Advertising Knew Sales Associate Satisfied Past Customer Employer/Company Referral

11. Comments: